Support Center
Before reservation
What documents do I need for car rental at ATET? Which drivers license / permit is acceptable? Which Credit Cards are acceptable?
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Reservations
What is included in car rental? Is it possible to pick up the car out of working hours? How can I pay for the rental?
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Vehicle pickup
What documents do I need at pick up of car at ATET? When do I arrange the payment of car rental? Is there a required deposit on Credit Card?
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During car rental
Is it possible to extend the rental? Is it possible to include additional Protection at time of rental? What should the renter do in case of an accident?
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Vehicle return
Is it possible to return the vehicle outside of working hours? What is the payment process? What is the process for returning the deposit?
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Tech information
What if I can not start the car? How do I know which type of fuel does the rental car need? What if I have filled the rented car with wrong fuel?
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